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Privacy Policy

This privacy policy explains how MCH Clinic (referred to as "we", "us", or "our") uses and protects any personal information that you provide when using our website mchclinic.co.uk.

Information We Collect

We collect basic personal data about you, including:

  • Name, address, and contact details (e.g., email and phone number)

  • Sensitive information such as health data, when necessary for providing healthcare services

How We Use Your Information

We use your personal information to:

  • Provide you with healthcare services

  • Maintain your medical records

  • Contact you regarding appointments or treatments

  • Improve our services

We will only use your information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Data Protection

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sharing Your Information

We may share your information with:

  • Other healthcare providers involved in your care

  • NHS organisations for healthcare purposes

  • Regulatory bodies or legal authorities, when required by law

We will not disclose your information to any third party without your permission unless there are exceptional circumstances or where the law requires it.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request erasure of your personal data (in certain circumstances)

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Withdraw consent where that is the legal basis of our processing

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Email: mchclinic.norfolk@gmail.com

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

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